Terms and Conditions
The Lightning Trigger is guaranteed against defects in materials and workmanship for a period of fifteen years to the original purchaser from the date of purchase. Modified release cables for use with the Lightning Trigger are guaranteed for the period from the original date of purchase as established by the original manufacturer.
Other Products: All other products sold are covered by manufacturer guarantees. The purchaser must contact the manufacturer for repairs, or replacement terms of any defective items.
This guarantee of the Lightning Trigger does not cover:
1. Damage caused by misuse or accident
2. Water, electrical or heat damage
3. Damage caused by tampering or unauthorized repair
4. Use of modified or fabricated release cables with devices other than the Lightning Trigger
5. Use of other than Lightning Trigger brand accessories including release cables.
6. Normal wear.
No guarantee for camera compatibility is expressed or implied other than the Lightning Trigger will activate the camera shutter properly for approved camera makes and models. It is the responsibility of the camera owner to repair any approved camera model and camera in which there is any problem related to the activation of the camera shutter by the Lightning Trigger. Complete and full operability of all camera functions is not covered by this guarantee.
Should the Lightning Trigger require service or repair, please contact Stepping Stone Products, LLC for return authorization at (970)799-4845. No returns will be accepted without a Return Materials Authorization (RMA) number.
Stepping Stone Products, LLC is not liable for any damage or personal injury associated with the use of the Lightning Trigger or any of its variants. The Lightning Trigger is intended for use only as a camera shutter release device and is not intended for any other purpose.
The Lightning Trigger and modified release cables are guaranteed against defects and workmanship for the aforementioned periods. No refunds are offered for functional Lightning Trigger units or modified release cables. If you find that your Lightning Trigger or modified release cable is not functioning properly, you may contact Stepping Stone Products, LLC for service. To return any items you must first contact Stepping Stone Products, LLC for a Return Materials Authorization (RMA) number.
For consideration of a limited refund, all items, including documentation must be returned in the original packaging without any marks, wear or damage. Stepping Stone Products, LLC reserves the right repair or replace any defective parts or components at their discretion. All returned items must be shipped prepaid and insured. The RMA number must be placed with the delivery address on the outside of shipping container.
All orders must be prepaid before shipment is made. No COD, or ship to build orders are accepted. No refund considerations are given for special order, or non-standard items unless suppliers accept restocking.Claims Policy:
If any of the above conditions are not properly met, Stepping Stone Products, LLC reserves the right to refuse the return or to charge a restocking fee of no less than 20%. Any worn, misused, missing or damaged items may be rejected for credited refund or may be discounted and adjusted according to the returned conditioned as determined by Stepping Stone Products, LLC. No refunds are credited for the original shipping costs.
Merchandise must be inspected for contents and condition upon receipt. All claims for damage and missing contents must be reported to Stepping Stone Products, LLC within two business days. In the event that the package arrives damaged, it is the sole responsibility of the customer to contact the carrier to inspect the package to certify for refund or replacement. All packaging must be retained until the problem has been resolved.
Lightning Trigger is the registered United States Trademark of Stepping Stone Products, LLC. Any infringement, dilution, or unauthorized use of trademark can result in revocation of guarantee and services without notice.
Stepping Stone Products, LLC reserves the right to update and amend Terms and Conditions at any time without prior notice.
Be Safe and Enjoy Your Lightning Trigger!